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“Your cell phone stays in the Sansung logo”: 8 solutions

June 28, 2022

At times, many of the Android phones get stuck or frozen on their screens while they are charging. This is an issue that is not very common with Samsung phones running on Android OS, but it does happen sometimes.

If your cell phone stays at the Sansung logo, or it doesn’t turn on as it should and then freezes, or it starts with the Samsung logo, then turns off and on again until it returns to the Samsung screen here we will help you. If your Samsung just doesn’t seem to want to turn on properlyDon’t panic yet, there is hope.

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Index of contents

  1. Common Reasons Android Phone Stuck on Logo
  2. Your phone stays on the Sansung logo
    1. 1. Start with a soft reset
    2. 2. Cycle power
    3. 3. Try a battery pull
    4. 4. Wipe cache partition
    5. 5. Start by playing it safe, with safe mode
  3. Serious Troubleshooting
    1. 1. Data reset
  4. After doing the alternate reboot
    1. 1. Your phone has started to work properly
    2. 2. You keep stuck on Samsung with a white screen
    3. If you can’t work with the above options, look for other options
  5. Fix Android Stuck on Logo (via PC) with Third Party Software
  6. final thoughts

Common Reasons Android Phone Stuck on Logo

Before we get to the most effective solutions to fix this problem, it is important to understand some of the reasons why this might be happening. Some of the possible causes are as follows:

  • This issue can occur when there is a software glitch.
  • You can also experience a device that gets stuck on the logo if you have tried to tamper with the software in any way. For example, if you tried to root the Android device but did not use the correct procedures, your device might experience this and many other issues.
  • When you update the device, but for one reason or another, the update process does not complete successfully, device may get stuck in a boot loop or logo. That’s why it’s important to make sure your phone is fully charged or plugged in during the update.
  • It is also likely that some of the applications installed on your device have malicious code and viruses that could be affecting the proper functionality of the device, causing this problem and many others.
  • Faulty hardware in the device, such as a faulty memory card or one with nasty files, could be causing your phone to get stuck on the Sansung logo.

Your phone stays on the Sansung logo

This is one of the most serious software issues that can occur on an Android smartphone and trying to fix it yourself, as you may already know, can sometimes be a challenge. Make sure you follow all the tips listed in this guide and you should be able to resolve if your phone gets stuck on the Sansung logo and avoid sending your phone in for repair or having to buy a new one. This is what you can do to fix android phone stuck on samsung screen.

1. Start with a soft reset

It starts with a reboot. A soft reset can sometimes resolve minor software issues and should be the first step you take when troubleshooting an Android smartphone.

2. Cycle power

If your cell phone stays at the Sansung logo, start by simply turning your Samsung off and on. Turn it off and turn it back on.

3. Try a battery pull

Not all Android mobile phones are designed to have a removable battery these days which is unfortunate because batteries don’t last forever and when a battery starts to die on a cell phone it can be a real inconvenience trying to replace it when the phone is not turned on.

Your cell phone stays in the Sansung logo

Some phones are not designed to allow you to easily remove the battery. If your cell phone does not allow you to remove the battery, you can skip this troubleshooting step. Fortunately, Samsung phones are often designed to allow their owner the option to remove the battery and if your phone falls into this category, go ahead and:

  • Turn on the phone and then remove the battery (make sure to remove the battery with the phone turned on and make sure the phone is not charging or plugged into a charger).
  • Count to 10 (count to 10 out loud).
  • Put the battery back into the phone.
  • Turn on the phone. (Now wait for the phone to turn on. If you wait 5 minutes longer than the average phone startup time, and/or it still gets stuck on the Samsung screen, continue to the next troubleshooting step.)
  • If the phone turns on successfully, enjoy your smartphone running (Note: you might want to make sure you back up your handset and do some additional troubleshooting just to make sure your cell phone doesn’t freeze again.
  • Do a factory data reset, which you can do in your phone’s settings. If you choose to reset your Samsung then make sure to disable the option to remove/erase the memory card if the option is available. Doing a factory data reset on an Android phone will often fix these types of issues, as it removes whatever may be causing the issues.
  • If your Samsung won’t turn on properly or you can’t remove the battery, you can continue with the tips below.

4. Wipe cache partition

Clearing your device’s cache can remove some of the corrupted files and data on the device that may be causing the problem. You need to enter recovery mode on your Android device to clear the cache. The buttons you need to press for each device are different. Here’s how to do it for a Samsung device as an example:

  • Step 1: press the button used for volume down, home, and power; All at the same time.
  • Step 2: When you can see the Android icon, stop pressing the power button, but keep the other two buttons pressed, until the recovery screen appears.
  • Step 3: use the specific volume buttons to highlight the option “Wipe cache partition“, then press the power button until the process starts.

Your cell phone stays in the Sansung logo

5. Start by playing it safe, with safe mode

This is a powerful tool for troubleshooting an Android device as it helps disable and rule out problematic apps. If you have an app on your cell phone that is causing harm and not allowing the phone to turn on properly, Safe Mode will disable that app at startup and allow you to access the phone, remove or uninstall that app, reboot and you’re good to go.

Best of all, there is no unnecessary data loss. Basically to enter safe mode on an Android cell phone, you will need to turn off the phone, hold down a certain combination of keys which will tell the phone to boot into safe mode. The key combination you’ll need to use will depend on the cell phone you own and possibly the version of Android it’s running on.

It would be very difficult for us to list all the methods that are commonly used to activate Safe Mode, so if you are not sure which method to use for your specific smartphone, a simple search online would be your best bet to find the right technique. for your particular smartphone.

Once you have located the correct method to use to start your phone in Safe Mode, you should try to do so. If it works and your phone turns on completely, then you need to locate the latest piece of software, last downloaded or updated app or any new themes that have been added to your cell phone and uninstall or remove them from your device.

Then reboot the phone and see if it boots properly. If so, you have located the cause and can enjoy your smartphone up and running. If it doesn’t work, you may need to enter the Safe Mode again and do more searches to find and eliminate the culprit.

So, for example, if you just added a new app to your samsung and suddenly it won’t start successfully and it freezes on the home screen or stuck on the Samsung logo, then you can try to start your phone on Safe Mode, uninstall that app, reboot and enjoy your Samsung running. If you are unable to access Safe Mode on your particular Samsung device, continue with the suggestions below.

Serious Troubleshooting

Whether you woke up to find your cell phone stuck on the Samsung logo after being charged all night or this happened while or shortly after updating the software on your Samsung, or downloading or updating an app, or downloading a issue etc., this issue is almost always software related and at this point your phone will require more advanced troubleshooting to fix your cell phone.

When this problem occurs on an Android smartphone, the device will usually not turn on properly, which means saving all your important data and information will be very difficult, if not impossible. Now don’t worry, the address book containing your names and phone numbers should be automatically saved to your Gmail account by default.

All you need to do to get your contact list again is to sign in to your Gmail account and your contacts will automatically sync to your phone. To verify your Gmail account on a Samsung cell phone running Android 4.2, assuming it works properly, all you need to do is go to Home> Menu Key> Settings> accounts (either Accounts and sync), your Gmail account will appear in that list.

If you click on that Gmail account, you can verify that everything is in sync by looking for today’s date. If you sync contacts, sync Google, sync calendar, etc., it doesn’t show today’s date or if you ever want to sync manually, tap “sync now“. Or tap the desired selection if you want to manually sync that option.

Gmail accounts are a very useful and powerful tool, but a lot of people set it up and forget it, make sure you have yours in writing if you’re not sure you can remember your Gmail. You may need it later! Chances are you have a Gmail, and if you do, use your Gmail to backup your android can save your life. If you don’t have a Gmail, then you’ll want to create one.

1. Data reset

A standard reset on the phone has already been mentioned, but if you’ve tried removing and reinserting the battery and it doesn’t seem to help, we suggest doing an alternate factory data reset. Try not to panic when we tell you that you will need to erase all the data on the drive.

It is not clear what caused this problem. It could be that something is corrupted, like a file or program, it could be a software glitch or a virus (viruses aren’t common but they do happen), probably something caught online or through the wrong app, or maybe you’re just really unlucky. .

The worst part of this problem is that you can’t get into your phone, which means we can’t backup and reset the phone properly. Keep in mind that you will lose all the data on your Android. Follow these steps to factory reset your device:

  • Step 1: enter recovery mode using the buttons on the device.
  • Step 2: use the volume keys to select the option “Factory reset” from the menu and press the power key to run.

Startup problems on Sansung

Now, if you’re not sure about resetting your phone, you might want to:

Wait between 24 and 48 hours

Your phone may be updating its software, which is great! It is always a good idea to keep your software up to date. Updated software helps your phone run faster, smoother, and generally adds more features. If you can, also check your WiFi to make sure it’s on (check the internet wireless from your home, not through the phone itself.

If your phone is just updating, then wireless internet will help you download the update much faster. It is not recommended to use your service provider’s data plan, which will also save you money). If you wait and the phone its still stuck on samsungthen you need to perform an alternate or hard reset on your Android phone to make it work properly again.

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After doing the alternate reboot

After performing the reset you have a few options:

1. Your phone has started to work properly

Hopefully this is what happened so you can enjoy your phone up and running. Just remember to sign back into your Gmail account when you go through the setup process. You are going to set up the phone again like you did when you first got it. It’s self explanatory, you shouldn’t have any problems.

2. You keep stuck on Samsung with a white screen

We recommend that you try the hard reset one more time just in case. If the phone remains stuck and that’s it, the options are much more limited. Here are some things you might want to consider.

File a buyer’s remorse claim

This particular problem, get stuck on samsung loading screenit usually doesn’t happen on newer devices, simply because newer phones still don’t have a lot of information and there is less stuff on the phone.

However, if you’ve had your mobile phone for less than 15 days, then you must qualify for buyer’s remorse, and you usually have the option of returning the phone to where you bought it. Just remove it as soon as you can because once your buyer’s remorse or return grace time expires, you’ll have to keep that device.

Check the warranty

If you bought your mobile phone new and have had it for less than a year, then it is covered by the manufacturer’s warranty. Warranty is often the best option available when phone problems cannot be solved with simple methods. If you are interested in filing a warranty claim, you should look up the information on the specific company.

File an insurance claim

If you are unable to file a buyer’s remorse claim or warranty claim and have chosen to invest in an insurance plan through your service provider, you should contact them to do so. Insurance typically requires a down payment, the amount of which depends on the phone model you want to make a claim on.

reload the software

This may be a bit more technical and somewhat advanced, but it can be an extremely powerful solution when trying to resolve serious software related issues on an Android device and if the above options are unsuccessful or unavailable, then the chances are very high. ; reloading or reinstalling the software on your cell phone will fix this problem.

This will probably solve your problem, but there are a few things to consider before installing stock or custom software versions on your device, which is why we’ve listed this option at the end of this guide. If you are running out of options and need to get your Samsung repaired, then this method is what you need to use to try to get your Samsung to turn around and work properly again.

Go online and do a search on how to update your phone using ODIN. Basically what you want to do is replace the malfunctioning software currently installed on your phone with a nice clean install that will allow the cell phone to start over and of course work properly.

If you can’t work with the above options, look for other options

Your SIM card should work in that phone, even from a different manufacturer. For example, if your Samsung Galaxy S III froze on the Samsung screen and needed a replacement, then you don’t have to get another Samsung Galaxy S III, you can take your SIM card out of that Samsung Galaxy S III and put it in any other phone that have ATT printed.

Be it a Samsung phone, an LG phone, a Motorola phone, among others. If the device is ATT, it should work. This is sometimes great for knowing if your phone has damage like a cracked screen and needs to be replaced and you can’t make an insurance claim.

Fix Android Stuck on Logo (via PC) with Third Party Software

The best solution to fix Android device stuck on logo is to use iMyFone Fixpo for Android. This software is mainly useful when you can’t access any aspect of your device and therefore you cannot repair it.

It involves connecting the device to the computer where Fixppo for Android will diagnose the problem and easily fix it. We will come to the exact steps to fix an Android device with Fixppo for Android. But before we do that, let’s take a look at some of the features that make the program highly effective:

  • It is designed to help you fix all issues related to Android system.
  • It uses the most advanced technology to guarantee a 100% success rate in the repair process and repairs the device in the shortest possible time.
  • It is compatible with thousands of phones and tablets and with all versions of the Android operating system.
  • This tool is very easy to use because you don’t need to have any specialized knowledge of Android.

Here’s how to use Fixppo for Android to fix your phone stuck on Sansung logo issue:

Step 1: download and install iMyFone Fixpo for android on your computer and then run it. Click “Start” to start the process.

Step 2: On the next interface, please take a moment to provide all the details about your device. Please make sure the information you provide is correct before clicking “download firmware“. Fixppo will download and extract the necessary firmware for your particular device.

Fix Android Stuck on Logo

Step 3: Once the download is complete, connect the Android device to the computer using USB cables, and then click “Start“. Put the device in download mode (Fixppo will provide instructions on how to do this for your particular device).

Fix Android Stuck on Logo

Step 4: as soon as the device is in download mode, the program will start to fix the error automatically. Simply keep the device connected until the process is complete. When the process is done, the device will reboot and should work normally.

Fix Android Stuck on Logo

final thoughts

We hope we have been able to help you solve the problem that your cell phone stays in the Sansung logo. Remember that taking out your phone’s battery when it’s on will often fix many minor issues with Android devices, at least temporarily, but a factory data reset will usually be a more permanent fix for the common and the uncommon.

When performing a reset on an Android phone, we suggest you try it without downloading any apps for a couple of days. Usually when smartphones, especially Android phones, behave this way, it is because of a wrong app that was downloaded or added to the device.

Take a look at: 3 Methods to Recover Deleted Hangout Messages on Android

Try using the phone as a clean install for a couple of days without adding anything (except contacts and necessary stuff). If your phone seems to be working fine, start adding your apps again one at a time. Download an app, try it for a few days, download another app, try it, and so on.

Remember that if you download an application and your phone starts to have problems, we recommend that you uninstall that application and try not to use it anymore. If you have any questions, feel free to leave a comment below or do a search on the site, there are many useful articles and information to be found relating to proper phone care and maintenance.