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Error There is a problem with the game settings

June 27, 2022

If you’re nostalgic for the Need for Speed ​​series, choosing the remastered versions of NFS Hot Pursuit might give you more headaches than you bargained for. Many users who install this game on Windows 10 and Windows 11 are facing the message of mistake There is a problem with the game settings.” Please reinstall your game ‘ when they start the game.

To help you identify and fix this issue, we have prepared this guide for you. So don’t stop reading it.

Index of contents

  1. What causes the error message There is a problem with the game settings in Need For Speed?
  2. Methods to fix the error there is a problem with the game settings
    1. 1. Force game launcher to run as administrator
    2. 2. Install the missing DirectX dependencies
    3. 3. Install missing Visual C++ dependencies
    4. 4. Install pending Windows updates
    5. 5. Activate the Windows Media Feature Pack (for Windows N versions)
    6. 6. Clear the origin cache (if needed/applicable)
    7. 7. Repair the game (via Origin or Steam)
    8. 8. Install the latest GPU drivers

What causes the error message There is a problem with the game settings in Need For Speed?

Given the number of people claiming to encounter this error, we decided to take a closer look at the error and found that there are multiple probable causes why you can expect to deal with this error code in Windows 10 and Windows 11.

Next, we are going to show you a list with the possible scenarios that can produce the error There is a problem with the game settings:

  • Missing DirectX dependency– It turns out that one of the most common reasons that could directly cause this issue is a scenario where the target computer is missing a key DirectX dependency that the game needs. In this case, you can fix the problem by running the DirectX End-User Runtime Web installer and allowing it to install the missing DirectX dependencies.
  • Missing admin access– If you are launching the game through a launcher like Origin or Steam, you need to make sure the launcher has admin access. If you’re dealing with a permissions issue like this, all you need to do is force the launcher to open with admin access.
  • Missing Visual C++ dependencies: It turns out that this issue is also associated with a case where the game is unable to call a number of Visual C++ dependencies. If you are dealing with this problem, you can fix it by manually installing all missing Visual C++ dependencies.
  • WU infrastructure update missingNote: If you have Windows 10 or Windows 11, you’re likely seeing this error because an infrastructure update delivered through Windows Updates is missing. In this case, you can probably fix the problem by installing all pending Windows updates.
  • Missing Media Feature Pack (N)Note: If you have an N version of Windows, you likely won’t be able to launch Need for Speed ​​Hot Pursuit Remastered because it doesn’t have a number of media feature dependencies that some legacy games tend to have. use. In this case, you can resolve the issue by manually installing the missing feature packs.
  • Corrupted Origin cacheNote: If you are launching the game through Origin and started experiencing this issue recently (the game was running fine previously), you may be dealing with a cache issue. In this case, you will have to follow a series of steps to clear Origin’s cache.
  • Corrupted game files: Game file corruption can also be responsible for this type of issue. It turns out that there are actually cases where an overprotective AV may be responsible for quarantining some game files. In this case, triggering a repair from Origin or Steam (depending on your game launcher) might resolve the issue.
  • Outdated GPU driversNote: According to some affected users, this type of problem can also be related to the GPU. To ensure that the error does not occur due to a graphics card bottleneck, make sure you have the latest GPU drivers installed.

Methods to fix the error there is a problem with the game settings

Now that we’ve gone through all the possible reasons that could ultimately cause this problem, let’s go through all the confirmed solutions that other affected users have successfully used to launch Need for Speed ​​Hot Pursuit REMASTERED without getting the error “There is a problem with your settings of the game”.

1. Force game launcher to run as administrator

Before trying any of the other solutions below, you should start by checking if this issue is not rooted in a permission issue. According to some affected users, you might expect to see “There is a problem with your game settings” error in a situation where Steam or Origin do not have admin rights.

Note: This is mainly an issue with Windows 10 users using aggressive settings User Account Control (UAC).

If your operating system denies administrator rights to the Origin or Steam installer, you can expect NFS Hot Pursuit Remastered launch to hang during startup.

Follow the instructions below to open the Origin or Steam executable with administrator rights:

  • Make sure the launcher Origin or Steam is closed and not running in the background. Be sure to check out the tray bar menu as well.
  • Right-click the main Origin or Steam executable (or desktop shortcut) and choose Properties in the context menu that just appeared.
  • Then from inside the screen Properties, select the Compatibility tab using the horizontal menu at the top.
  • Next, check the box associated with Run this program as administrator.
  • Finally, click on Apply to save the current settings and close the properties window.
  • Reopen the Origin or Steam launcher and try launching NFS Hot Pursuit one more time to see if the issue is now fixed.

If the problem is still not fixed, then move down to the next solution we have outlined below.

2. Install the missing DirectX dependencies

Keep in mind that legacy games in general (and NFS Hot Pursuit Remastered as well) rely on a lot of different DirectX redist versions that aren’t necessarily present in Windows 11 and Windows 10.

Because of this, you will need to make sure you have all public versions of DirectX installed on your PC before attempting to launch Need for Speed ​​Hot Pursuit Remastered.

We found confirmation from other users that we are also dealing with this particular DirectX-related crash when launching the game and they confirmed that the issue stopped occurring once they ran the DirectX end-user runtime web installer and installed all iterations. of DirectX missing from your computer.

You can install this redist, it is released separately, but our recommendation is to do it in bulk using the DirectX End-User Runtime web installer.

Here is how to do it:

  • In the next menu, uncheck all Microsoft bloatware recommendations and then click No thanks and continue with theDirectX End-User Runtime web installer button.
  • After downloading the installer dxwebsetup.exe follow the instructions on the screen to complete the installation process for all versions of DirectXmissing to the last

  • Once the installation is complete, restart your PC and see if the problem is fixed by trying to open Need for Speed ​​HotPursuit Remastered and see if the DirectX error is fixed.

In case you still cannot start the game because you see the message There is a problem with the game settings. Reinstall your game go down to the next method.

3. Install missing Visual C++ dependencies

Another reason why you can expect to deal with this problem when trying to launch Need for Speed: Hot Pursuit Remastered is a scenario where some outdated Visual C++ dependencies are not installed on your Windows computer.

Note that Windows 11 doesn’t really come with these dependencies installed, as only legacy games and apps actually use it.

Several users who dealt with the error “There is a problem with your game settings” reported that the problem was finally fixed after installing the x86 and x64 versions of the redist versions of Visual Studio 2013.

You can check this by downloading and installing the latest packages available from the official Microsoft site.

Here are the steps to do this and install the missing Visual C++ dependencies on your computer:

Note: In case you are downloading through Chromeyou must confirm that you grant permission to download more than one file.

  • Once the installers are fully downloaded, double-click both installers (in any order) and follow the instructions on your screen to install the missing Visual C++ dependencies.
  • When the installation is complete, restart your computer and wait until it restarts, then launch Need for Speed ​​Hot Pursuit Remastered and see if the issue is now resolved.

In case this method did not work for you or if you already had all the required Visual C++ dependencies, move down to the next solution.

4. Install pending Windows updates

If you have pending updates on your Windows 10 or Windows 11 computer waiting to be installed, it’s likely that a missing infrastructure update is preventing you from launching Need for Speed ​​Hot Pursuit Remastered.

Not too long ago, Microsoft released an update that made Windows 11 compatible with many legacy games and apps. If you haven’t installed it yet, that’s likely why you’re experiencing the error There is a problem with your game settings.

This update mentioned above will arrive via a cumulative update from WU.

To make sure you have it installed, follow the instructions below to install all pending updates:

  • Start by pressing Windows key + R to open the dialog Run.
  • Next, from the text box, type ‘ms-settings:windowsupdate’ and press Get in to open the page of Windows Update from the Settings menu.

Note: this command will work on Windows 10 and Windows 11.

  • Inside the Windows Update screen, go to the menu on the right side and click on download now if new updates are available.

Note: If no updates appear when you first arrive at this window, click Search for updates to activate an update scan.

  • Once all pending updates have been installed, restart your PC and wait until the next startup completes.
  • After your Windows 10 or Windows 11 computer restarts and you’re sure you have all pending updates installed, launch the legacy game once more and see if the error ” There is a problem with the game settings” now it’s fixed.

If the issue continues, scroll down to the next potential fix below.

5. Activate the Windows Media Feature Pack (for Windows N versions)

With some particular versions of Windows 10 and Windows 11 (N versions), the Media Feature Pack is not pre-installed and will not be installed through a Windows update. This is a problem if you’re trying to launch Need for Speed ​​Hot Pursuit Remastered because this game requires certain dependencies from the Media Feature Pack that you just won’t get automatically.

If you’re running into this issue on an N or KN version of Windows 10 or Windows 11, you may be able to resolve the issue by installing the missing Media Feature Pack.

Here is a series of step-by-step instructions that will show you how to do this:

  • Next, select the appropriate installation package based on your version of bits. Then pressFollowing to start the download.

Note: If you’re running a 32-bit version of Windows 10, download the former. If not, go for the second.

  • Once the process is complete, open the installation executable and follow the on-screen instructions to install the Media Feature Pack.
  • After installing the media feature pack that is missing, restart your PC and see if the problem is resolved at the next startup.

In case the same error keeps happening” There’s a problem with your game settings,” skip to the next method.

6. Clear the origin cache (if needed/applicable)

If you had Origin installed on your computer and suddenly get this error after previous NFS: HP Remastered was working fine, you are likely experiencing this issue due to some corrupted cache files accumulated by the Origin cache.

In this case, this type of problem will originate from the cache folder of Origin (located inside AppData).

Other users dealing with this issue have confirmed that the issue was finally fixed once they accessed the folder AppData and directly deleted the origin cache folder. After doing this, try launching the game one more time and see if you manage to bypass the error There is a problem with your game settings.

Here are the step-by-step instructions to clear the Origin cache:

  • press Windows key + R to open a dialog Run.
  • Next, inside the text box that just appeared, type the command ‘%AppData%’ and press Get into open the hidden application cache folder of your Windows installation.
  • Inside the AppData folder, scroll down through the list of cache folders and locate the one called Origin.
  • Then right click on it and choose Remove in the context menu that just appeared.

  • Restart your Windows 10 or Windows 11 computer and wait for the next startup to complete.
  • Install the latest version of Origin from the page official Download, then start the game again and see if the problem is already fixed.

If the issue is still not resolved, please scroll down to the next potential solution below.

7. Repair the game (via Origin or Steam)

It turns out that another potential reason you can expect to deal with this issue is a scenario where the game installation (whether transferred via Steam or Origin) has been corrupted to the point where the game cannot be launched.

In this case, the best course of action is to simply repair the game installation. Both Origin and Steam have automated utilities that can help you do this.

To make things easier for you, we have created 2 separate sub-guides that will walk you through the process of repairing NFS Hot Pursuit Remastered on Steam and Origin.

Simply follow the subguide that applies to your particular scenario:

Repair the game in Origin

If you got the game through Origin, you can trigger a repair by accessing the Need for Speed ​​Hot Pursuit Remastered Settings gear icon and running a repair process.

This is how this is done:

  • First things first, open the Origin app and go to my game library .

  • Within the Origin Library, find the listing associated with NFS Hot Pursuit Remastered and click on it once to select it.
  • Then click on the Settings gear icon.
  • From the context menu that just appeared, click Repair to start the process.
  • Wait until the process is finished and check the integrity of the files.

Note: Corrupted files will be replaced with downloaded healthy equivalents on the fly.

  • Once the repair operation is complete, launch NFS: Hot Pursuit Remastered once more and see if the problem is now fixed.

Repair the game on Steam

If you brought the game through Steam, you can fix the game file corruption issue by enabling an integrity check through the menu Properties from NFS: Hot Pursuit Remastered.

This is how this is done:

  • Open your Steam client and make sure you’re logged in with your account credentials.
  • Once the registration process is complete, click Library and then right-click NFS: HP Remastered in the left menu.
  • In the context menu that just appeared, choose Properties.

  • inside the screen Properties, click Local Files and then click Verify the integrity of the game cache.
  • Once the operation has started, wait for it to finish.

Note: Before starting an integrity check, it’s important to make sure the game is closed and not running in the background.

  • After the integrity check completes, launch the legacy game once more and see if the problem is now fixed.

If you have already tried to repair the game and are still experiencing this issue, please follow the last method below to fix a possible GPU induced issue.

8. Install the latest GPU drivers

If none of the methods suggested above have allowed you to fix the ‘There’s a problem with your game settings’ issue, one last thing to investigate is a problem originating from your graphics card drivers.

It turns out that some affected users are saying that in their case, the reason they couldn’t start the game is a number of outdated GPU drivers (rendering and physics). But when installing the latest version of the GPU driver compatible with your model, the game started normally.

Follow the instructions below to get rid of your current GPU drivers and install the latest supported versions:

  • Start by opening a dialog Run pressing the key Windows + R.
  • then write ‘devmgmt.msc’and press Get in to open the utility Device administrator.
  • at the indicator UAC (User Account Control)click Yesto grant administrator access.
  • Within from Device Manager scroll down through the list of installed devices, then expand the dropdown menu that belongs to Display adapters .
  • Then right click on the graphics card driver that you are actively using for demanding rendering activities.
  • Then selectupdate driverin the context menu that just appeared.
  • On the next screen, clickAutomatically search for updated driver software.

  • Once the scan is complete, follow the prompts below to finish installing the new version of the driver.
  • Finally, restart your computer and try launching Need for Speed ​​Hot Pursuit Remastered one more time and see if the problem is now fixed.

Note:In case this method doesn’t help you find a new version to replace the current one, try using the proprietary update software provided by Nvidia, AMD or Intel to update their drivers.

GeForce Experience – Nvidia

Adrenalin- Controller AMD Intel–Intel

I hope that each of these methods will work for you. Thank you for visiting our portal, you liked what you read, do not stop sharing it. Until another chance.