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How can I cancel my line in Yoigo?

June 28, 2022

How can I cancel my line in Yoigo? To be able to answer this question, the first thing would be to let you know that this company has gradually conquered many consumers due to its price and the quality of its services, such as the speed of the internet it offers on its mobile devices.

Yoigo which can be established if we want it. This has made the company grow a lot in recent years. And while it is true that the Yoigo industry not so famous such as Orange, Movistar or Vodafone, the main references within this segment.

There is also no doubt that those who have agreed to its services would want to take full advantage of it more fully. It even has its own app called “MyYoigo”, which those interested in both Android and iPhone can download to complement the aforementioned services.

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Index of contents

  1. What is Yoigo company?
  2. How can I cancel my line in Yoigo?
    1. Unsubscribe from Yoigo by telephone.
    2. How to unsubscribe via the web?
    3. How to unsubscribe from Yoigo if I have a permanence or not?
    4. How can a Yoigo line be permanently canceled online?
    5. How can I cancel my Yoigo line permanently by phone?
    6. How to terminate a Yoigo line conclusively online?

What is Yoigo company?

The Yoigo company, in case you did not know it, is one of the best telephone operators, which has had a great evolution in recent years, directing its different services to give its users more well-being.

Everything is what we can assert given the situations in which the company has begun to expand, providing its users with the best options and benefits when it comes to obtaining its different packages and procedures mobile communication.

It is widely known to be part of the set of providers within the category low-cost / low cost, This company has also been active since the year 2006.

Within the packages that the same company offers its beneficiaries, we can locate those that have various offers ranging from mobile lines, fixed lines, and also one of the most important the internet connection.

How can I cancel my line in Yoigo?

Although everything that we have been commenting on here, it is also very important to explain that there are a number of different factors that may not be to the liking of many of these users.

Therefore, there are some of the services which are not adapted or fully optimized for certain classes of people, it is all a matter of detailing the information.

This is precisely why in the following sections we want to teach you and review some of the best step-by-step tutorials that exist about Yoigo and how unsubscribe from the service of this business.

If on any occasion you have had any type of difficulty unsubscribing from a service within Yoigo, you will continuously obtain the complete solution to this type of inconvenience so that you no longer have to worry about them.

Facing this, it is quite common for some of the people to find themselves upset and therefore want to almost completely end their lucrative dealings with the company. In this post we want to explain the correct way with which you can cancel my line in Yoigo, or exit this service without any conflict.

yoigo via phone

Unsubscribe from Yoigo by telephone.

To be able to unsubscribe from this platform is just as easy as in the case of Movistar and even Orange, one of the first steps you can access is by telephone, the service It’s pretty quick and usually very thoughtful, so it shouldn’t take you more than a couple of minutes to do.

If you are looking to unsubscribe, we will immediately leave you all the different steps, the instructions and the contact numbers so that you can do it, you just have to follow the instructions that we will give you as follows.

These are the phones you should call. From a Yoigo number 622if it is from another operator 1707in the same way if you make the call from the European Union +34 633 800 800 and finally, if you execute the call it is from outside the European Union +34 622 622 622

Once you have started the call, you will be attended by a customer service intern, to said person you must indicate the requirement to be directed to the cancellation department, when you start, they will ask you for some information that is very important in order to prove your identity .

Among the data that will be requested, you will be asked to send an email via the web to the following address: [email protected], in which you have to attach a photo of your ID on both sides, this in order to verify your identity, when said email has reached its end, they will precisely begin the process of unsubscribing from the platform.

How to unsubscribe via the web?

If orders via telephoneare not your specialty, it is very possible that you do this whole process online with the greatest security and total comfort from your home or your office, for this option you must also send an email, in which you must detail certain points that are very important.

This is reviewed, due to the need for the business to confirm your identityto start with the request to unsubscribe from said company, you must start by sending an email to this account [email protected], Within the email you must detail the following information:

  • Within the subject of the email, it is very important that you indicate what is the main reason why you are sending said email, in addition to adding the number of the linefor which you want to cancel.
  • Within the body of the email it is very important that you carefully complement which are the different Yoigo services, which you wish to cancel together with the specific account, in order to avoid errors.

When Yoigo has accepted your email, it will send you a message in which it will request you to send different data in order to make a precise and accurate confirmation of your identity. Once this process is finished, it can take between 2 to 3 days and your account will have already been discharged from the company.

Yoigo-customer-service-telephones

How to unsubscribe from Yoigo if I have a permanence or not?

We have to know that normally companies do not give the information required to unsubscribe from your services.

If we still have permanence within the company, but we still want to unsubscribe, we must reflect that the steps to follow are originally the same, both in terms of the telephone method and the one that works by Internet.

The difference is managed instantly after confirming the cancellation of the service, since we are going to have to pay the installments that are deferred until fulfilling the pre-established contract.

In the same way, an additional amount is added for predicting the end of the agreement between both parties, this applies both to plans that are only mobile and those that are more mobile fiber.

How can a Yoigo line be permanently canceled online?

telephone

However, on the other hand, there is also the possibility of carrying out the cancellation of a Yoigo line over the Internet either with the help of a PC or with our mobile device.

This procedure is not very complicated, and you can carry it out in a rather simple way, which is as follows:

  • From the email address corresponding to the owner of the telephone or Internet line, send a email to address [email protected]indicating the subject, which will be the cancellation, and the number of the line in question
  • You will shortly receive a response from the company, with a message asking you to prove your identity and confirm that you want to cancel the service
  • You have to reply this email with all the information that is requested of you, in order to carry out the verification and proceed with the cancellation.

How can I cancel my Yoigo line permanently by phone?

Well, let’s go then with the step by step to cancel your line in Yoigo definitively by phone:

  • Call the corresponding number:
  1. If you call from a Yoigo number: 622
  2. Non-Yoigo number: 1707
  3. From abroad: +34 633 800 800
  4. Outside the EU: +34 622 622 622
  • When the operator proceeds to assist you, you have to ask to be put in contact with the department of Bajas de Yoigo.
  • When an employee of this department assists you, you have to talk about your specific situation, and ask for a line cancellation.
  • At that time they will ask you for the data that has to do directly with the account holder and the number in question, to verify your identity
  • Subsequent to that, you will be asked for the sending some kind of documentation to an email from the company, so that you can confirm that you are the owner of the line, and that you are not requesting the cancellation of another person’s service
  • When you have finished this initial process, you can ask for the specific cancellation

How to terminate a Yoigo line conclusively online?

However, on the other hand, there is also the possibility of carrying out the cancellation of a Yoigo line over the Internet, either with the help of a PC or with our cell phone. This way is not very difficult to do, and you can carry it out in a rather simple way, which is the following:

  • From the email address provided to the holder of the telephone line or Internet line, you must send a email to address [email protected]where the subject is indicated, which will be precisely the cancellation, and the number of the line in question
  • You should receive a response from the company shortly, with a message asking you to confirm your identification and credit that you want to cancel the service of the same.
  • You have the obligation to reply this email with all the information requested, in order to carry out the verification and proceed to unsubscribe from my line in Yoigo.

In the case of Yoigo we have to say that it is one of the few companies that have a minimal delay thinking down from service. Said cancellations come at the same moment in which the documents that we are sending arrive.

On the other hand, you have to bear in mind that the telephone numbers that we have provided you with previously work throughout the day, 24 hours a day, 365 days a week, so that you can unsubscribe at any time you want.

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